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RETURN POLICY

2-YEAR WARRANTY : COMMERCIAL AND INDUSTRIAL PRODUCTS

All our commercial vacuum cleaners, polishers, carpet extractors, auto-scrubbers and other equipment in this division are covered by a two (2) year warranty, including components and labour. Upon presentation of your invoice, the Retailer will perform the repair as promptly as possible. Please note that transportation fees are not covered and proper use of the product must have been done.

The warranty will not be honoured if there has been:

• excessive or inadequate use of the product;
• intentional or accidental breakage of internal and/or external components;
• failure to conduct periodic recommended maintenance (such as lter or bag replacement and battery maintenance).

Note: Batteries are covered for six (6) months only.

3-YEAR WARRANTY : RESIDENTIAL PRODUCTS

 All our residential vacuum cleaners (canister, upright), oor or carpet washers, handheld vacuums, air puriers and other equipment in this division are covered by a three (3) year warranty, including components and labour. Upon presentation of your invoice, the Retailer will perform the repair as promptly as possible. Please note that transportation fees are not covered and proper use of the product must have been done.

The warranty will not be honoured if there has been:

• excessive or inadequate use of the product;
• intentional or accidental breakage of internal and/or external components;
• failure to conduct periodic recommended maintenance (such as lter or bag replacement).

10-YEAR WARRANTY : RESIDENTIAL CENTRAL VACUUMS

All our residential central vacuums are covered by a ten (10) year warranty, including components and labour. Upon presentation of your invoice, the Retailer will perform the repair as promptly as possible. Please note that transportation fees are not covered and proper use of the product must have been done.

The warranty will not be honoured if there has been:

• excessive or inadequate use of the product;
• intentional or accidental breakage of internal and/or external components;
• failure to conduct periodic recommended maintenance (such as lter or bag replacement).